Privacy Policy

Open Pathways Immigration Services (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit www.openpathways.info, submit a form, or communicate with us.

Information We Collect

We may collect the following types of information:

1) Information You Provide

When you fill out a contact form, intake form, or communicate with us, you may provide:

Name, email, phone number
Service selection (e.g., I-130, I-485, I-765, etc.)
Basic case details you choose to share
Documents you upload or send (if applicable)

2) Payment Information

If you pay online, payments are processed by a third-party payment provider (e.g., Stripe, PayPal, Square). We do not store your full card number. We may receive confirmation details such as payment status, date, and transaction reference.

3) Website Usage Data

We may automatically collect information such as:

IP address, browser type, device type
Pages visited, time on site
Referring/exit pages
This may be collected through cookies and analytics tools.

How We Use Your Information

We use your information to:

Respond to inquiries and provide requested services
Communicate about your request, scheduling, and next steps
Process payments and provide receipts
Improve website performance and user experience
Maintain business records, prevent fraud, and comply with legal obligations

How We Share Your Information

We do not sell your personal information.
We may share your information only as needed with:
Payment processors (to complete transactions)
Website/hosting providers and form tools (to operate the site)
Email/SMS providers (to communicate with you)
Service providers helping us operate the business (only when necessary, with confidentiality)
We may also disclose information if required by law or to protect rights, safety, and security.

Cookies and Analytics

Our website may use cookies or similar technologies to help the site function and to understand usage. You can adjust cookie settings in your browser. Disabling cookies may affect site functionality.

Data Security

We take reasonable measures to protect information from unauthorized access, misuse, or disclosure. However, no website or transmission method is 100% secure.

Data Retention

We retain information only as long as needed to provide services, maintain records, and comply with legal requirements. You may request deletion of non-required information by contacting us (see below).

Your Choices and Rights

You may request to:

Access or correct your personal information
Request deletion of certain information (when legally permitted)
Opt out of non-essential communications

To make a request, contact: OpenPathway@gmail.com

Children’s Privacy

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Important Note (Not HIPAA)

Open Pathways Immigration Services is not a healthcare provider and is not subject to HIPAA. Please refrain from submitting medical information unless it is absolutely necessary for your document preparation request.

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy, contact:
Support@openpathways.info | 347-267-9788